Return & Refund Policy
At Andhra Kitchens, customer satisfaction is our highest priority. We take great care in preparing, packaging, and delivering our products to ensure you receive the best quality every time. However, if you face any issues with your order, our Return and Refund Policy is designed to offer a smooth and transparent resolution.
Eligibility for Returns
We accept returns only under specific conditions to maintain hygiene, quality, and safety standards:
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If you receive a damaged product
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If you receive an incorrect item different from what you ordered
To be eligible for a return, the product must:
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Be in its original condition
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Be unused and unopened
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Be returned in the original packaging
Return Request Timeline
If your order arrives damaged or incorrect, please contact Andhra Kitchens customer support within 48 hours of delivery. Requests raised after this period may not be eligible for return or refund.
Non-Returnable Items
Due to the nature of food products and hygiene regulations:
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Food items once opened, consumed, or used are not eligible for return
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Perishable food items cannot be returned unless damaged or incorrect at the time of delivery
We request customers to carefully inspect their order at the time of delivery.
Refund Process
Once your return request is approved:
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The returned item will be inspected by our team
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After successful inspection, the refund will be initiated
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Refunds will be processed to the original mode of payment
Please note that the refund timeline may vary depending on your payment provider or bank.
Important Notes
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Andhra Kitchens reserves the right to accept or reject return requests based on inspection results
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Refunds are applicable only for eligible items
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Shipping or delivery charges, if any, are non-refundable
Contact Us
For any questions related to the Andhra Kitchens Return and Refund Policy, feel free to reach out to our customer support team. We are always happy to assist you and ensure a pleasant experience with Andhra Kitchens.